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Frequently asked questions

Are your products Australian Made?

Yes, proudly Australian Made!

Do you use Australian ingredients?

While we prioritise sourcing ingredients locally, certain products such as elderberry, passionflower, blue spirulina, monk fruit, and schisandra are difficult to find in Australia. Due to the unique properties of these ingredients, we choose to source them from overseas.

How long does shipping take?

Currently, our shipping services are limited to Australia and the United States. Please anticipate the arrival of your order within 2-7 business days. 

I'm not sure if my kids will like the product, can I try it?

We understand that every child has unique tastes. To accommodate this, we offer the Rainbow Pack, which contains five distinct functions and flavours. Our team has diligently worked to refine our formulas, conducting over 40 rounds of testing to ensure they appeal to even the most discerning palates. With this level of attention to detail, we are confident that your children will enjoy our carefully crafted sachets.

How do you know if the gut product is actually working or not?

It is a very common for your children to experience discomfort or changes in gut after starting probiotics and prebiotics, especially during the initial period of use. This means that the good bacteria is working hard to improve the gut environment. Your child's digestive system may need time to adjust to the new balance of bacteria introduced by probiotics and prebiotics.

For what age group is Tutti Kids suitable for?

Tutti Kids sachets and pouches are designed for children age 1+.

Can my children take more than one sachet of Tutti Kids a day?

Yes 100%. Tutti Kids is designed for kids age 1+. The product is made from wholefood sourced ingredients and nutrients. There's no harm if your kids are consuming more fruits, veggies, herbs, probiotics, vitamins and minerals. 

 

Suggested serving per day:

Age 1-3: Mix 4g (1 sachet) in 200ml of milk. Up to to twice daily.

Age 4+: Mix 4g (1 sachet) in 200ml of milk. Up to three times daily.

Is this product safe?

We honour our Aussie roots, ensuring our products are thoughtfully crafted and thoroughly tested in Australia to meet FSANZ’s stringent safety and quality guidelines. Our products are manufactured in a GMP (Good Manufacturing Practices) facility, where hygiene and quality control is prioritised. 

Can I mix Tutti Kids with something besides milk?

Sure! You may mix it with water, juice and yoghurt. You can even add it into salad for a fruitful flavour.

Do you accept returns?

Requests for refunds, returns and exchanges must be made to Tutti Kids Pty Ltd within 7 days of the purchase date. Refunds will only be credited to the credit card of the purchaser. To return an item or request a refund, please contact Tutti Kids by email: hello@hituttikids.com Please refer to our full refund policy for more details.